- No returns shall be accepted without a Scriptel furnished Return Materials Authorization number (RMA#) clearly affixed to the shipping carton. These numbers are valid only for forty-five (45) days from date of issue.
- Customer must ship all authorized returns prepaid and shall insure them for full value.
- Product returned for warranty claim must include proof of purchase (Scriptel invoice). Items shall be inspected by Scriptel and, if found to be defective, shall be handled under Scriptel’s standard warranty policy.
- All items being returned are subject to a 25% restocking charge.